Jessica Gerber
Technical Instructional Designer
Jessica Gerber
Technical Instructional Designer
I help people understand complex technology—clearly, confidently, and without the overwhelm. Blending instructional design, creativity, and responsible AI, I build global learning experiences that meet people where they are and guide them to where they need to be.
I design, build, and lead global technical end‑to‑end training programs that don’t feel like training. Whether the solution is on‑prem, hybrid, or cloud—and whether the audience is a field engineer, a clinician, or part of the sales team—my goal is always the same: create education that empowers and engages.
I believe that the best kind of training doesn't feel like training at all.
What people are saying about my work
“I was consistently impressed with her skills as a content creator and Instructional Designer. She was able to take complex technical topics and make them fun and easy to consume as a learner. In addition to her technical skills, Jessica is also a great communicator. She is easy to talk to and knows how to tease out all the details of a complex technical topic from any SME or PM. Jessica is passionate about learning new skills. She is always eager to try new things and improver her skills. I highly recommend Jessica. She is a talented and experienced professional who would be an asset to any team or company."
Richard BevanPrincipal Technical Enablement Leader, Cybersecurity SME"What an amazing Instructional Designer. I'm blown away by not only her content, but her curiousity and future-thinking mind. The agent she deployed for assessment creation exemplifies this and our mission of "reducing waste." Her continued exploration of AI is exactly what we need!"
Nicole WoodsKnowleddge Management, Taxonomy & Content Strategy"I've worked side-by-side with Jessica... As a fellow instructional designer, I've appreciated her creative ideas and sleek designs, especially in the context of highly technical content. She works quickly, communicates well, is open to ideas, and connects as a person. She has great determination when tackling a project, and strives to continuously learn and grow. She stays current with the world of Learning & Development, and is able to then apply these ideas to her work. If you get the chance, don't miss out on the opportunity to work with Jess!”
Nicole WelterInstructional Designer"You excel at integrating AI technologies and innovative strategies into our training content, which elevates the learning experience significantly. Your collaborative spirit always encourages us to think creatively and explore new ideas in our projects. A perfect example of this was the Escape Game we developed for Focal Point; it not only engaged participants in a fresh and exciting way but also fostered teamwork and problem-solving skills, making it a true game changer in our curriculum. Once you embark on a new project, your ability to work deficiently and your commitment to delivering high-quality results stand out."
Huseyin DagProgram Manager“Jessica has a real strength in the realm of AI. This has been something that she has taken on researching for our team. She also brings creativity in overall Instructional Design to the table every day. She has assisted us in building out a content template library try better enable rapid content development and is always considering how to improve the way we work.”
Lisa FritzSr. Manager of Training Development